Server Malware Protection Policy
1. Overview
eCuras is entrusted with the responsibility to provide professional management of client servers as outlined in each of the contracts with its customers. Inherent in this responsibility is an obligation to provide appropriate protection against malware threats, such as viruses and spyware applications. Effective implementation of this policy will limit the exposure and effect of common malware threats to the systems they cover.
2. Purpose
The purpose of this policy is to outline which server systems are required to have anti-virus and/or anti-spyware applications.
3. Scope
This policy applies to all servers that eCuras is responsible for managing. This explicitly includes any system for which eCuras has a contractual obligation to administer. This also consists of all server systems setup for internal use by eCuras, regardless of whether eCuras retains administrative obligation or not.
4. Policy
eCuras operations staff will adhere to this policy to determine which servers will have anti-virus and/or anti-spyware applications installed on them and to deploy such applications as appropriate.
4.1 ANTI-VIRUS
All servers MUST have an anti-virus application installed that offers real-time scanning protection to files and applications running on the target system if they meet one or more of the following conditions:
- Non-administrative users have remote access capability
- The system is a file server
- NBT/Microsoft Share access is open to this server from systems used by non-administrative users
- HTTP/FTP access is open from the Internet
- Other “risky” protocols/applications are available to this system from the Internet at the discretion of the eCuras Security Administrator
- All servers SHOULD have an anti-virus application installed that offers real-time scanning protection to files and applications running on the target system if they meet one or more of the following conditions:
- Outbound web access is available from the system
4.2 MAIL SERVER ANTI-VIRUS
If the target system is a mail server, it MUST have either an external or internal anti-virus scanning application that scans all mail destined to and from the mail server. Local anti-virus scanning applications MAY be disabled during backups if an external anti-virus application still scans inbound emails while the backup is being performed.
4.3 ANTI-SPYWARE
All servers MUST have an anti-spyware application installed that offers real-time protection to the target system if they meet one or more of the following conditions:
- Any system where non-technical or non-administrative users have remote access to the system and ANY outbound access is permitted to the Internet
- Any system where non-technical or non-administrative users have the ability to install software on their own
4.4 NOTABLE EXCEPTIONS
An exception to the above standards will generally be granted with minimal resistance and documentation if one of the following notable conditions apply to this system:
- The system is a SQL server
- The system is used as a dedicated mail server
- The system is not a Windows-based platform
5. Policy Compliance
5.1 Compliance Measurement
The Infosec team will verify compliance with this policy through various methods, including but not limited to business tool reports, internal and external audits, and feedback to the policy owner.
5.2 Exceptions
The Infosec team must approve any exception to the policy in advance.
5.3 Non-Compliance
An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment.
Revised: March 14th, 2018