The purpose of this policy is to define standards for systems that monitor and limit web use from any host within eCuras’s network. These standards are designed to ensure employees use the Internet safely and responsibly and ensure that employee web use can be monitored or researched during an incident.
This policy applies to all eCuras employees, contractors, vendors, and agents with a eCuras- owned or personally-owned computer or workstation connected to the eCuras network.
This policy applies to all end user initiated communications between eCuras’s network and the Internet, including web browsing, instant messaging, file transfer, file sharing, and other standard and proprietary protocols. Server to Server communications, such as SMTP traffic, backups, automated data transfers, or database communications, are excluded from this policy.
4.1 Web Site Monitoring
The Information Technology Department shall monitor Internet use from all computers and devices connected to the corporate network. The monitoring system must record the source IP Address, the date, the time, the protocol, and the destination site or server for all traffic. Where possible, the system should record the User ID of the person or account initiating the traffic. Internet Use records must be preserved for 180 days.
4.2 Access to Web Site Monitoring Reports
General trending and activity reports will be made available to any employee as needed upon request to the Information Technology Department. Computer Security Incident Response Team (CSIRT) members may access all reports and data if necessary to respond to a security incident. Internet Use reports that identify specific users, sites, teams, or devices will only be made available to associates outside the CSIRT upon written or email request to Information Systems from a Human Resources Representative.
3.3 Internet Use Filtering System
The Information Technology Department shall block access to Internet websites and protocols deemed inappropriate for eCuras’s corporate environment. The following protocols and categories of websites should be blocked:
3.4 Internet Use Filtering Rule Changes
The Information Technology Department shall periodically review and recommend changes to web and protocol filtering rules. Human Resources shall review these recommendations and decide if any changes are to be made. Changes to web and protocol filtering rules will be recorded in the Internet Use Monitoring and Filtering Policy.
3.5 Internet Use Filtering Exceptions
If a site is miscategorized, employees may request the site be unblocked by submitting a ticket to the Information Technology help desk. An IT employee will review the request and unblock the site if it is miscategorized.
Employees may access blocked sites with permission if appropriate and necessary for business purposes. If an employee needs access to a blocked and appropriately categorized site, they must submit a request to their Human Resources representative. HR will present all approved exception requests to Information Technology in writing or by email. Information Technology will unblock that site or category for that associate only. Information Technology will track approved exceptions and report on them upon request.
5.1 Compliance Measurement
The Infosec team will verify compliance with this policy through various methods, including but not limited to periodic walk-thrus, video monitoring, business tool reports, internal and external audits, and feedback to the policy owner.
The Infosec team must approve any exception to the policy in advance.
An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment.
Revised: March 14th, 2018