This document describes Information Security’s requirements for Personal Communication Devices and Voicemail for eCuras.
This policy applies to any use of Personal Communication Devices and eCuras Voicemail issued by eCuras or used for eCuras business.
4.1 Issuing Policy
Personal Communication Devices (PCDs) will be issued only to eCuras personnel with duties that require them to be in immediate and frequent contact when they are away from their usual work locations. For this policy, PCDs are defined to include handheld wireless devices, cellular telephones, laptop wireless cards, and pagers. Effective distribution of the various technological devices must be limited to persons for whom the productivity gained is appropriate in relation to the costs incurred.
Handheld wireless devices may be issued, for operational efficiency, to eCuras personnel who need to conduct immediate, critical <Company> business. These individuals generally are at the executive and management levels. In addition to verbal contact, they must have the capability to review and have documented responses to critical issues.
Hands-free enabling devices, such as the Bluetooth, may be issued to authorized eCuras personnel who have received approval. Care must be taken to avoid being recorded when pairing Bluetooth adapters; Bluetooth 2.0 Class 1 devices have a range of 330 feet.
Voicemail boxes may be issued to eCuras personnel who require a method for others to leave messages when they are not available. Voicemail PIN must never be the same as the last four digits of the telephone number of the voicemail box’s telephone number.
4.4 Loss and Theft
Files containing confidential or sensitive data may not be stored in PCDs unless protected by approved encryption. Confidential or sensitive data shall never be stored on a personal PCD. Charges for repair due to misuse of equipment or misuse of services may be the responsibility of the employee, as determined on a case-by-case basis. The cost of any item beyond the standard authorized equipment is also the responsibility of the employee. Lost or stolen equipment must immediately be reported.
4.5 Personal Use
PCDs and voicemail are issued for eCuras business. Personal use should be limited to minimal and incidental use.
4.6 PCD Safety
Conducting telephone calls or utilizing PCDs while driving can be a safety hazard. Drivers should use PCDs while parked or out of the vehicle; if employees must use a PCD while driving, eCuras requires the use of hands-free enabling devices.
5.1 Compliance Measurement
The Infosec team will verify compliance with this policy through various methods, including but not limited to business tool reports, internal and external audits, and feedback to the policy owner.
The Infosec Team must approve any exception to the policy in advance.
An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment.
Revised: March 14th, 2018