Personal Communication Devices and Voicemail Policy

1. Overview

See Purpose.

2. Purpose

This document describes Information Security’s requirements for Personal Communication Devices and Voicemail for eCuras.

3. Scope

This policy applies to any use of Personal Communication Devices and eCuras Voicemail issued by eCuras or used for eCuras business.

4. Policy

4.1  Issuing Policy

Personal Communication Devices (PCDs) will be issued only to eCuras personnel with duties that require them to be in immediate and frequent contact when they are away from their usual work locations. For this policy, PCDs are defined to include handheld wireless devices, cellular telephones, laptop wireless cards, and pagers. Effective distribution of the various technological devices must be limited to persons for whom the productivity gained is appropriate in relation to the costs incurred.

Handheld wireless devices may be issued, for operational efficiency, to eCuras personnel who need to conduct immediate, critical <Company> business. These individuals generally are at the executive and management levels. In addition to verbal contact, they must have the capability to review and have documented responses to critical issues.

4.2  Bluetooth

Hands-free enabling devices, such as the Bluetooth, may be issued to authorized eCuras personnel who have received approval. Care must be taken to avoid being recorded when pairing Bluetooth adapters; Bluetooth 2.0 Class 1 devices have a range of 330 feet.

4.3  Voicemail

Voicemail boxes may be issued to eCuras personnel who require a method for others to leave messages when they are not available.  Voicemail PIN must never be the same as the last four digits of the telephone number of the voicemail box’s telephone number.

4.4  Loss and Theft

Files containing confidential or sensitive data may not be stored in PCDs unless protected by approved encryption. Confidential or sensitive data shall never be stored on a personal PCD. Charges for repair due to misuse of equipment or misuse of services may be the responsibility of the employee, as determined on a case-by-case basis. The cost of any item beyond the standard authorized equipment is also the responsibility of the employee. Lost or stolen equipment must immediately be reported.

4.5  Personal Use

PCDs and voicemail are issued for eCuras business. Personal use should be limited to minimal and incidental use.

4.6 PCD Safety

Conducting telephone calls or utilizing PCDs while driving can be a safety hazard. Drivers should use PCDs while parked or out of the vehicle; if employees must use a PCD while driving, eCuras requires the use of hands-free enabling devices.

5. Policy Compliance

5.1  Compliance Measurement

The Infosec team will verify compliance with this policy through various methods, including but not limited to business tool reports, internal and external audits, and feedback to the policy owner.

5.2  Exceptions

The Infosec Team must approve any exception to the policy in advance.

5.3  Non-Compliance

An employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment. 

Revised: March 14th, 2018

Table of Content

  1. Acceptable Encryption Policy
  2. Acceptable Use Policy
  3. Clean Desc Policy
  4. Data Breach Response Policy
  5. Disaster Recovery Plan Policy
  6. Digital Signature Acceptance Policy
  7. Email Policy
  8. Ethics Policy
  9. Pandemic Response Planning Policy
  10. Password Construction Guidelines
  11. Password Protection Policy
  12. Security Response Plan Policy
  13. End User Encryption Key Protection Policy
  14. Acquisition Assessment Policy
  15. Bluetooth Baseline Requirements Policy
  16. Remote Access Policy
  17. Remote Access Tools Policy
  18. Router and Switch Security Policy
  19. Wireless Communication Policy
  20. Wireless Communication Standard
  21. Database Credentials Policy
  22. Technology Equipment Disposal Policy
  23. Information Logging Standard
  24. Lab Security Policy
  25. Server Security Policy 
  26. Software Installation Policy
  27. Workstation Security (For HIPAA) Policy
  28. Web Application Security Policy
  29.  Analog/ISDN Line Security Policy
  30. Anti-Virus Guidelines
  31. Server Audit Policy
  32. Automatically Forwarded Email Policy
  33. Communications Equipment Policy
  34. Dial In Access Policy
  35. Extranet Policy
  36. Internet DMZ Equipment Policy
  37. Internet Usage Policy
  38. Mobile Device Encryption Policy
  39. Personal Communication Devices and Voicemail Policy
  40. Removable Media Policy
  41. Risk Assessment Policy
  42. Server Malware Protection Policy
  43. Social Engineering Awareness Policy
  44. DMZ Lab Security Policy
  45. Email Retention Policy
  46. Employee Internet Use Monitoring and Filtering Policy
  47. Lab Anti Virus Policy
  48. Mobile Employee Endpoint Responsibility Policy
  49. Remote Access Mobile Computing Storage
  50. Virtual Private Network Policy